Local Pest Control Services

Client Service Representative

Job Type

Full-time

Pay

$15.00 – $20.00 per hour

Schedule

8 hour shift (Monday to Friday)

Job Description

We are so excited to be hiring at Pest Solutions!

We are a fast growing, family owned and operated pest management company. Pest Solutions has been proudly serving the community from Richmond to Stafford VA for over 20 years. If you’re looking to join a team that loves working with each other in an inclusive, friendly environment, Pest Solutions could be the place for you! See why our employees love working for us when you apply today.

As a Client Service Representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer info, you put the minds of our clients at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere to meet our team’s goals and provide uncompromised service support to both our clients and service providers. that strives to meet the service center’s goals each month.

A Client Service Representative’s primary responsibility is to ensure effective communication between customer service representatives, technicians, and customers in scheduling service and addressing concerns. This position requires advanced communication skills, organizational skills, computer proficiency, lot of time on the phone, a good deal of patience, a positive attitude, and the ability to multi task in a fast pace environment.

Essential Duties and Responsibilities:

• Responsible for the facilities day-to-day operations
• Perform related duties as assigned by supervisor
• Maintain compliance with all company policies and procedures
• Arrive to work on time
• Keep a neat and professional appearance
• Coordinate overall administrative activities for the Office Administration Department.
• The maintenance of office areas and office equipment.
• Housekeeping of office facilities.
• Maintain office supplies inventory
• Maintains files and recordkeeping according to company guidelines
• Prepare operational reports and schedules to ensure efficiency
• Coordinate schedules, and appointments
• Handle customer inquiries and complaints
• Understands and communicates daily goals
• Meet with Office Manager on regular basis to report to and assist in the company’s operation

Education and/or Work Experience Requirements:

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Attend ongoing training and Dept of Agriculture Re-Certification Classes (If Applicable)
• Computer proficiency (Able to work a tablet and various Applications(MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• High school diploma or GED preferred

Benefits

• Health insurance
• Paid time off
• 401(k) matching
• Retirement plan
• Employee discount
• Professional development assistance

How to Apply

Email your resume to greg@pestsolutionsva.com with the subject “Application for Client Service Representative”.

Customer Service Representative

Job Type: Full-time

Salary: $50,000 to $95,000 a year

Job Description

Working in professional pest management is so much more than controlling pest problems. It’s also about building relationships with customers and educating them about how to reduce the pest problems in their homes or businesses. You will be responsible to manage existing accounts and responsible for the growth of the route by consulting and by offering recommended services our Company offers to help the customer and secure new business. You will manage information through company-provided technology while providing professional service to our clients. You will work towards building strong relationships and solving problems that will prevent future pest problems.

• Conduct inspections and correct pest control problems by applying materials
• Have through excellent communications with the customers and team
• Seek out potential new clients to build route density
• Look for ways to add value to existing clients
• Maintain a clean company vehicle and comply with company guidelines
• Operate vehicle safely and legally and according to company guidelines
• Maintain proper inventory of tools, equipment, and materials in company vehicle.

Education Requirements & Other Qualifications

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Attend ongoing training and Dept. of Ag Re-Certification Classes
• Computer proficiency (Able to work a tablet)
• Must be able to work under pressure and meet deadlines
• Maintaining a positive attitude and providing exemplary customer service
• Ability to work independently

Benefits

• Optional Health Care
• IRA Plans

How to Apply

Email your resume to greg@pestsolutionsva.com with the subject “Application for Customer Service Representative”.

Outside Service / Sales Representative

You’re going to love pests, we guarantee it!
Join the growing Pest Solutions team and start your prosperous career today as our Outside Service/Sales Representative.

If you are motivated, have a positive can-do attitude excel in working with people, and love solving problems, then you are our guy/gal! We supply everything else that you need to succeed!

It starts with just one little pest to achieve your best!

Job Description

Working in professional pest management is so much more than just controlling pest problems. It’s also about building relationships with customers and educating them on how to reduce pest problems in their homes or businesses. You as our Outside Service/Sales Specialist will be responsible to meet and work with existing clients and prospective clients by inspecting their properties to identify their individual needs. This may involve you physically crawling in crawlspaces and attics, that can be tight areas. You will need to assess the activity and any possible damage. You will then consult with the clients about your findings and offer recommended services that Pest Solutions has to help the client and secure new business. You will manage job information through company-provided technology. You will provide exemplary professional service to our clients and work towards building strong relationships and solving problems that will help them prevent future pest problems.

Job Requirements

• Conduct inspections and solve pest control problems through material applications
• Present proposals offering psi services to solve clients issue and secure sales contracts
• Physical ability to inspect areas such as attics, basements, crawlspaces
• Maintain a Route of services
• Seek out potential new clients to build route density
• Look for ways to add value to existing clients
• Attend ongoing training and Department of Agriculture Re-Certification Classes
• Maintain a clean organized company vehicle and comply with company guidelines
• Operate vehicle safely and legally and according to company guidelines
• Maintain and ensure proper inventory, use and storage of tools, equipment, and materials in company vehicle.

Qualification and Skills Requirements

• Strong verbal and written communication skills, including the ability to effectively communicate to your team and clients
• Good basic math and measurement skills
• Computer proficiency (Able to work with a tablet)
• Ability to work under pressure and meet deadlines
• Maintain a positive attitude and provide exceptional customer service
• Ability to be self-disciplined and work independently
• Team player
• Detail-oriented
• Safety conscious
• Sales and/or customer service experience a plus but not required
• Valid Driver’s License
• High School Diploma or GED or Relevant pest experience preferred but not required

Pest Solutions Offers

• Full training and licensure- All company paid
• Competitive compensation program with commission and unlimited earning potential
• Career growth and advancement opportunities
• Health Insurance
• Aflac Supplemental Insurance Protection
• 401K
• Paid Vacation
• Paid Holidays
• EOE

Pay Range

$50,000 to $95,000 Per Year

How to Apply

Email your resume to greg@pestsolutionsva.com with the subject “Application for Outside Service / Sales Representative”.

Mosquito Route Manager

Job Description

Looking for work over the summer? Work that lets you enjoy the outdoors while helping others to enjoy being outdoors too? Then Pest Solutions wants you to join our team!

This job is a part-time to full time, or seasonal position/Permanent Position

You will travel in a company-provided vehicle to clients’ locations on a daily route. Flexible days include Monday -Saturday. At service locations you will interact with clients, inspect the property, and apply exterior mosquito treatment per company application and service requirements. The number of hours worked per week can vary depending on technician preference and availability. We can accommodate.

Qualifications

• Valid Driver’s License w/Clean Driving Record
• Professional & Personable
• Good Customer Service Skills
• Self-Motivated
• Detail Oriented
• Reliable
• Pest Control Experience a Plus But Will Train
• EOE

Duties

• Obtain/Maintain pesticide license for state of VA
• Inspect and treat for mosquitoes at client locations
• Sustain good client relations through excellent service and communication
• Maintain high customer service standards
• Take personal initiative and responsibility
• Ability and willingness to work flexible hours
• Utilize company tablet for job data reporting
• Understand pesticide labels and use safe practices
• Keep company vehicle and service materials clean and organized per company guidelines at all times
• Participate in training and team meetings

Job Types

Full-time, Part-time

Pay

$15.00 – $25.00 per hour

How to Apply

Email your resume to greg@pestsolutionsva.com with the subject “Application for Mosquito Route Manager”.